Is my personal information shared with Council or other organisations?

This article explains how .id (Informed Decisions) handles the personal information you provide when you sign up for an account on the .id Local Government Suite. The short answer: your personal information goes to .id, not Council. Other sharing is limited to what's described in .id's Privacy Policy.

Key concepts

Your information goes to .id, not Council or other organisations. .id doesn't share individual users' information with Council or any other organisation. .id manages all user data in line with its Privacy Policy.

What .id collects at sign-up. Your email or Microsoft account, and a few details about yourself. .id uses this information to deliver the service and to understand the different groups using its tools.

Marketing emails are opt-in. You can opt in to receive updates from .id. Any marketing emails you do receive include a way to unsubscribe or change your preferences.

Full details are in the Privacy Policy. For detailed information, see .id's Privacy Policy.

How this applies in .id tools

You'll be asked for a few personal details when you sign up for an .id account. .id uses these details to deliver the service and to understand the different groups using its tools – not to pass on to Council or other organisations.

If you have a question or concern about how your information is handled, contact .id support at support@id.com.au.

Frequently asked questions

Will Council see my email address or other personal details?

No. Council doesn't have access to individual users' account details. .id collects this information and manages it under .id's Privacy Policy.

Can I sign up without providing personal details?

Sign-up requires your email or Microsoft account, plus a few personal details. We only ask for a small amount of information during sign-up.

Will I get marketing emails?

You can opt in to receive regular updates from .id. Any marketing emails .id sends include a way to unsubscribe or update your preferences at any time.

How do I update or remove my information?

Contact .id support at support@id.com.au. .id will help you update or remove your information.