---
title: Understanding your data access in Placemaker
description: Understand how your organisation's data entitlement sets which datasets, geographic regions and granularity you can access in Placemaker.
---

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# Understanding your data access in Placemaker

## Understand how your organisation's data entitlement sets which datasets, geographic regions and granularity you can access in Placemaker.

Your data access in Placemaker is set by your organisation's data entitlement. The entitlement controls which datasets, geographic regions and level of geographic detail you see when you use the application.

### Key Concepts

#### Data entitlement

A data entitlement is the set of data your organisation has subscribed to. Two organisations with different entitlements will see different data in Placemaker, even when looking at the same location.

#### What entitlements cover

Entitlements can restrict access along several dimensions:

- **Datasets:** Which forecast datasets are available, such as the National Forecasting Program. Census demographics are free to the public, so every Placemaker organisation can see them.
- **Geography:** Which states, regions or LGAs you can access
- **Granularity:** The geographic level at which data is visible (e.g. SA1, SA2, SA4)

#### How entitlements are managed

Entitlements are set by Informed Decisions and assigned to your organisation. Your organisation's account administrator can manage which users in your organisation have access to Placemaker, but the data entitlement itself is set by Informed Decisions based on your subscription.

### How This Applies in Placemaker

If you attempt to view data or create a catchment in a region you are not entitled to, Placemaker will restrict access. Contact your Informed Decisions account manager if you believe your entitlement is incorrect or you need to expand your access.

### Frequently Asked Questions

**Q: I think I'm missing access to data I should have. What do I do?**

A: Contact your .id account manager. They can check your organisation's entitlement and confirm what is in scope.

**Q: How do I change what my organisation can access?**

A: Contact your .id account manager to discuss adding datasets, expanding the geographic region or changing granularity.

**Q: Why does my colleague see different data to me?**

A: Entitlement is set at organisation level, so you should see the same data as your colleagues in the same organisation. If you see a difference, contact your .id account manager.

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