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How to manage user access in Placemaker

Learn how to add and remove users in your organisation's Placemaker account, including how to manage access permissions.

This guide explains how to add new users and remove users who no longer need access in Placemaker. Contact your .id account manager with any changes and they will update your account.

Steps

Adding a user

  1. Supply the new user's name and email to your .id account manager.
  2. .id sets them up in the system.
  3. .id emails you to confirm they now have access and sends the new user an introductory email about Placemaker.

Removing a user

  1. Email your .id account manager and list the users you would like to remove.
  2. .id removes them and confirms via email when complete.

What to Expect

Added users will receive an email invitation letting them know they can use the app.

Troubleshooting

  • If the user does not receive their invitation email, ask them to check their spam folder or have them contact .id support.